Account Manager/Hospitality Sales

Step into a high-impact commercial role where your hospitality sales expertise directly drives revenue for leading hotel brands. This is a fixed-term opportunity to own key client relationships and contracts while providing full maternity leave cover, with a structured handover to set you up for success.

About the Role:

You will manage and grow a portfolio of hotel brand and owner-operator accounts, ensuring contracts are maximised and revenue targets are achieved throughout the maternity leave period. Working closely with stakeholders on both sides, you will act as the primary commercial contact, driving occupancy, rate, and overall performance across partnered properties.

Key Responsibilities:

  • Manage a defined portfolio of hotel brand and owner-operator accounts, acting as the primary point of contact during the contract period
  • Drive revenue growth by identifying upsell, cross-sell, and expansion opportunities within existing hospitality partnerships
  • Negotiate and maintain commercial terms with hotel partners to optimise occupancy, rate, and overall profitability
  • Monitor account performance, prepare regular sales and revenue reports, and present insights to internal stakeholders
  • Coordinate with hotel stay operators to ensure delivery of contracted services and resolution of any operational or commercial issues
  • Lead regular business reviews with key accounts, aligning on targets, performance, and future opportunities
  • Collaborate with internal teams (e.g. operations, finance, marketing) to support contract execution and partner satisfaction
  • Ensure a smooth transition at the start and end of the maternity cover period through effective knowledge transfer and documentation

Key Requirements:

  • Proven hospitality sales or account management experience working with hotel brands and/or owner-operators
  • Demonstrated track record of generating revenue and achieving commercial targets in a hotel or accommodation-focused environment
  • Strong relationship management skills with the ability to influence senior stakeholders on both client and internal sides
  • Excellent negotiation and commercial acumen, with comfort handling contracts, pricing, and margin considerations
  • High level of organisation and attention to detail to manage multiple accounts and deadlines simultaneously
  • Ability to quickly learn existing processes and systems to ensure seamless maternity cover
  • Availability to commence in early October, with flexibility for a brief cross-training period beforehand

Desirable Skills:

  • Experience managing national or multi-property hotel portfolios
  • Background in corporate, group, or wholesale hotel sales
  • Familiarity with revenue management principles and hotel performance metrics (ADR, RevPAR, occupancy)
  • Experience working within a contract or fixed-term environment where rapid onboarding is required
  • Proficiency with CRM tools and reporting platforms used in hospitality sales

Qualifications:

  • Tertiary qualification in Business, Hospitality Management, Sales, or a related field preferred
  • Professional training or certification in sales, account management, or hospitality operations advantageous

If you are a commercially minded hospitality sales professional ready to step into a key account role and deliver results from day one, we’d like to hear from you.

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